Need help with my bill

GetHuman-snyderry's customer service issue with Metro PCS from June 2018

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Help with my Metro PCS issue
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The issue in GetHuman-snyderry's own words
I was seeing about a longer extension to get the money to pay my bill, due to medical issues. ... Hi my name is Christina Snyder and I have a problem. Metro PCS has been so wonderful to me in giving me the extensions to pay my phone bill, but I'm not having luck coming up with the money. I really need for my phones to stay on because my husband is about to have open heart surgery which is why we're broke at the moment. These are the only means of communication we have right now and with doctors appointments coming up I was hoping there was some way we can keep them on, like maybe a longer extension. If someone at Metro PCS please get back to me asap to let me know what I can do without having to pay any money right now cause I don't have any at the moment. I would greatly appreciate it, and again you guys are wonderful, i do appreciate what you've already been able to help me with.**Thanks,*Christina *ID * ********
If they could help me keep my * phones on for longer right now, it's just a rough time at the moment.
I know I haven't been a customer for long but I was with cricket for many years and always paid my bill.
Like I said before they have been a big help already. Thanks
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Metro PCS

Cell phone service
Customer service issue
Reported by GetHuman-snyderry
Jun 15th, 2018 - 9 mons ago
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Seen by 14 customers so far
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Timeline
GetHuman-snyderry started working on this issue
Jun 15th, 2018 5:20pm
GetHuman-snyderry confirmed the issue is fixed. Hooray!
Jun 15th, 2018 5:39pm