I just paid my cell phone *days ago and it was disconnected yesterday. If my Phone is g...

GetHuman743033's customer service issue with Metro PCS from June 2018

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The issue in GetHuman743033's own words

NOT PAY FOR SERVICE ON A MONTH MY DEVICE WAS DISCONNECTED , AVOID HAVING TO PAY MY BILL FOR THIS MONTH *TIMES WITHIN *days! ... I just paid my cell phone *days ago and it was disconnected yesterday. If my Phone is going to be disconnected after I just paid it I demand a refund I'm not paying **$ again *days after I just paid my phonebill! Instead of just giving me a new due date you charge me for when my device was disconnected? If I don't get my FULL MONTH SERVICE for my **$ I demand a refund and the PORTING AUTHORIZATION CODE to change phone service providers! Ridiculous!

Why should I be charged for a month I did not use nor had service?

Refund for the month of may I payed

Because I still paid to avoid service inturuption and keep my number even though I was charged for a month I did not have service

No action no responses from metro PCs !

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Metro PCS

Customer service issue

Reported by GetHuman743033

Jun 2nd, 2018 - 2y ago

I have an issue with Metro PCS too

Fixed

Seen by 10 customers so far

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Timeline

GetHuman743033 started working on this issue

Jun 2nd, 2018 6:18pm

GetHuman743033 shared this issue with friends on Facebook

Jun 2nd, 2018 6:21pm

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Jun 2nd, 2018 6:22pm