I am brand ne on Mercari as a seller. I received an offer for * mens shirts. When I hit...

GetHuman5930467's customer service issue with Mercari from April 2021

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Name, Order number, Billing address, and Email address
The issue in GetHuman5930467's own words
I am brand ne on Mercari as a seller. I received an offer for * mens shirts. When I hit the Respond Button, I get the message "user is incorrect". The offer is going to expire, and I cannot contact this Buyer. HELP*My email - *****@***.com*Name: Fern Darling*Mercari User ID Bokchoy***

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Mercari

Customer service issue
Reported by GetHuman5930467
Apr 6th, 2021 - 6 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 4080 others
0 customers following this

Timeline

GetHuman5930467 started working on this issue
Apr 6th 8:21pm
GetHuman5930467 indicated the issue is not fixed yet.
Apr 6th 8:22pm

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