I'm a user of the app and recently I did have somebody purchase one of my products. Due...

GetHuman5873375's customer service issue with Mercari from March 2021

3 views | 4141 similar | 0 following
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The issue in GetHuman5873375's own words
I'm a user of the app and recently I did have somebody purchase one of my products. Due to unforeseen things such as family emergencies and major whether, I was unable to ship the product in a timely manner and I would like to pay for the shipping on the product for the buyer to make up for delayed shipping. I am unclear as to how I am supposed to switch the responsibilities of the shipping from the buyer to myself the seller

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Mercari

Customer service issue
Reported by GetHuman5873375
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 4141 others
0 customers following this

Timeline

GetHuman5873375 started working on this issue
Mar 22nd 2:19pm

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