Order ID: m************Item delivered was not as described - not a Charles & Colvard no...

GetHuman5033859's Can't Contact Seller issue with Mercari from July 2020

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The issue in GetHuman5033859's own words
Order ID: m************Item delivered was not as described - not a Charles & Colvard nor a new item. It has nicks on the band and I've been in contact with the seller, they apologized and are ok with a return. I have tried to select a return from the application, but it won't allow me. The rating is due today at **:**pm EST and the funds will be released and concerned. I've been in contact the past * days and really would like to be put at ease this will be addressed and I can ship back ASAP. I'm sorry if I'm being a pest, but do not want to be charged for something that was falsely advertised for $***.

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What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
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Mercari

Can't Contact Seller issue
Reported by GetHuman5033859
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 5471 others
0 customers following this

Timeline

GetHuman5033859 started working on this issue
Jul 6th 2:28pm

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