For the last month I am unable to list new items on my site. I am in good standing wit...

GetHuman4906915's customer service issue with Mercari from June 2020

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The issue in GetHuman4906915's own words
For the last month I am unable to list new items on my site. I am in good standing with Mercari and have sold many items over the past two years. When I list a new item when I hit the List tab it says add a debit card. I have done that numerous times with confirmation from Mercari that card was received and approved. I still can't list items because it keeps saying list a debit card. Will you please fix this issue on my Mercari site? I have a lot of items to sell. I have left two voice mails with your company asking you to fix this issue. Thanks for your time and attention to this matter, and I look forward to selling on Mercari again soon. My name is Kimberly G. Davis and my Mercari site is under *****@***.com

GetHuman4906915 did not yet indicate what Mercari should do to make this right.

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Mercari

Customer service issue
Reported by GetHuman4906915
Jun 3rd, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 5430 others
0 customers following this

Timeline

GetHuman4906915 started working on this issue
Jun 3rd, 2020 4:09pm

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