The status on the return I requested for the Silpada bracelet says that you emailed me...

GetHuman-stolson's customer service issue with Mercari from October 2019

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The issue in GetHuman-stolson's own words
The status on the return I requested for the Silpada bracelet says that you emailed me the return label. I didn't receive the return label via email or any other way. I've had no message from you, no email, just radio silence. Even in my chat today, no one mentioned on word about the status of this. Can you PLEASE elevate this request to someone who will actually take care of it? A supervisor, PLEASE! **Please IMMEDIATELY email me with some idea of what is going on, better yet, JUST SEND THE LABEL!!

GetHuman-stolson did not yet indicate what Mercari should do to make this right.

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Mercari

Customer service issue
Reported by GetHuman-stolson
Oct 30th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 13037 others
0 customers following this

Timeline

GetHuman-stolson started working on this issue
Oct 30th, 2019 5:26am

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