I bought a "new" RCA tablet for $**. It shuts down on me and I lose my work, it doesn't want to start, and the cursor jumps around.

GetHuman3784491's Damaged or Missing Item issue with Mercari from October 2019

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The issue in GetHuman3784491's own words
I am trying to get my money back. The new tablet is supposed to work, but I can't use it because there are too many problems with it. ... It is a tablet I purchased from James Helbling that turned out to be defective after I gave him a good rating. Item * m***********, RCA Cambio tablet. My address is Misty Jepsen, **** *rd Ave, Rudolph, WI *****. It has so many issues that I believe defective is a good word. When I sent my rating for James after I received the tablet, it worked and the rating was good, but not long after, it stopped working. I want my $** back. I have been buying off of Mercari for some time now and I have purchased MANY things, but I won't buy anymore if I don't get my money back. The purchaser said he would refund the money, but he needed someone from Mercari to talk to him. -Misty Jepsen
I really couldn't afford the tablet, but I had no computer because it died on me and using a cheaper $** tablet would allow me to do what I want just like a computer would. He said it was new and I believed him.
I want my money back. I could send the tablet back if anybody wants it. The seller has told me he wanted to contact Mercari and get me my money back.
I have been a customer for approximately three years, and I have purchased many things and I have never complained. I am not rich, so that $** meant a lot to me and I expected a tablet that would work for a long time.
Many, many messages.
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Mercari

RCA Cambio * in * Tablet
Damaged or Missing Item issue
Reported by GetHuman3784491
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 12817 others
0 customers following this

Timeline

GetHuman3784491 started working on this issue
Oct 19th, 2019 7:58pm

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