I want to buy the ring from AJ n Tim

GetHuman3153323's Can't Contact Seller issue with Mercari from June 2019

Help with my Mercari issue
Before contacting them, items GetHuman3153323 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman3153323's own words
Buy a ring ... I had been saving to buy a ring from a mecari seller AJ and Tim. I had asked that she or he email me or text me and gave them my email address and phone * not knowing this was against your conduct policy. Now You have made them delete the ring I had been saving for and blocked my text to them. I have the money now to buy the ring for ***$ and now you have changed everything on me, if you only new how long it took me to save for that ring. I was only gonna ask privately if they would pay for sizing I DID NOT KNOW this was a conduct issue. Very unfair to me, I have purchased many items through you site to get this kind of treatment is so unfair.
How long it took me to save for this ring and if I would have known that MY personal info was prohibited to give to a seller even though they will have it once paid for was paid....I would have never asked for them to contact me
I want to buy the ring that I saved so long for
Ive purchased multiple items from mecari and didnt know that asking a sell to contact me was prohibited
I cant even message the seller mecari blocked it
How GetHuman3153323 fixed the problem

We are waiting for GetHuman3153323 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.
What Do I Do If My Mercari Order Was Lost or Damaged?What Do I Do If I Can't Contact a Seller on Mercari?How do you receive payment on Mercari?How do I get a refund from Mercari?
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mercari

Mecari
Can't Contact Seller issue
Reported by GetHuman3153323
Jun 26th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 10606 others
0 customers following this

Timeline

GetHuman3153323 started working on this issue
Jun 26th, 2019 10:01pm
GetHuman3153323 indicated the issue is not fixed yet.
Jun 27th, 2019 6:02pm
GetHuman3153323 indicated the issue is not fixed yet.
Jun 27th, 2019 6:07pm
GetHuman3153323 shared this issue with friends on Facebook
Jun 27th, 2019 6:08pm
GetHuman3153323 indicated the issue is not fixed yet.
Jun 27th, 2019 10:15pm