Please review the chat between the purchaser and myself for the Dior perfume. It appea...
GetHuman-blyndi's customer service issue with Mercari from May 2019
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The issue in GetHuman-blyndi's own words
Please review the chat between the purchaser and myself for the Dior perfume. It appears that she mistakenly purchased my listing thinking it was a different scent. I have offered to refund her to no avail. This was my first sale and I put extra effort into making sure it was perfectly packaged to arrive safely and so that it was visually perfect. She rated me poorly based on her mistake. I’m at my wits end on how to make this right.
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