Hello! I had sold a buyer two sports bras. These items were under two different listing...
GetHuman2949249's customer service issue with Mercari from May 2019
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Hello! I had sold a buyer two sports bras. These items were under two different listings with two different shipping labels. With that, the customer requested that I ship them together so she wouldn’t have to pay double shipping. With me being newer to Mercari, I shipped both of the items together with one shipping label. The buyer has received BOTH items but I was able to get payed for one of the sports bras through the app because it had it’s attached shipping label. Is there any way that you can help me so the other payment can go through?
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