I sold an item* Buyer canceled the purchase and received the refund* Mercari sent the b...
GetHuman-olczykju's Refund an Order issue with Mercari from May 2019
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The issue in GetHuman-olczykju's own words
I sold an item* Buyer canceled the purchase and received the refund* Mercari sent the buyer a message "You can keep the item! It's on us!" while obviously, it was on me because I did not receive any money and didn't get my book back. I want mercari to step in and ask buyer to ship my item back to me or refund my money for the book since it is on Mercari.
I hate Mercari and people that work there!!!
They did not help me at all! they just wanted to get rid of me and were unprofessional and rude!
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