I recently sold an item. After I shipped the item the seller contacted me and wanted to...
GetHuman-jessmelt's customer service issue with Mercari from March 2019
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The issue in GetHuman-jessmelt's own words
I recently sold an item. After I shipped the item the seller contacted me and wanted to cancel. I told her it was already shipped. She said she wanted to cancel because she had a promo for a free item but was charged for mine. What do I need to do since it’s already shipped? There is nothing wrong the item and I don’t want the seller to say otherwise and not get paid because she changed her mind. What do I need to do?
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