Once again, my order placed on March **th, M***********, has not shipped and I cannot d...

GetHuman2578905's customer service issue with Mercari from March 2019

Help with my Mercari issue
The issue in GetHuman2578905's own words
Once again, my order placed on March **th, M***********, has not shipped and I cannot directly talk to anyone at Mercari since they wont answer my calls. I was left on hold and then was hung up on after ** minutes. The seller stated on a message that they were out of town. How can I get the item I ordered and payed for? When I try to respond to the seller, I get system failure every time I try to send.
GetHuman2578905 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman2578905 fixed the problem
I kept waiting for a shipment from the seller. No one would answer my calls at Mercari, so I had to wait * weeks to receive the item. It was delivered yesterday. I won't use this website again.
Please help with my Mercari issue
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Mercari

Customer service issue
Reported by GetHuman2578905
Mar 26th, 2019 - a mon ago
I have an issue with Mercari too
Fixed
Seen by 4 customers so far
Similar issue to 7574 others
0 customers following this
Items needed
Name
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Timeline
GetHuman2578905 started working on this issue
Mar 26th 9:08pm
GetHuman2578905 confirmed the issue is fixed. Hooray!
Mar 30th 8:48pm