I order a hair on here and the lady have been lien to me she told me the hair was good...

GetHuman2595353's customer service issue with Mercari from March 2019

2 views
 | 
7545 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman2595353's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2595353's next move: call Mercari.
The best way to get your problem resolved is to tap the button below to start calling Mercari. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2595353 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman2595353's own words
I order a hair on here and the lady have been lien to me she told me the hair was good and the hair would come * days the hair never came * days it came longer then * days she told me I put the wrong address on computer but it was never the wrong address she told me she was sorry for it the hair just reached and it don’t look nothing like the picture it’s tangle it’s mess up it’s very uneven and she told me she didn’t have bad reviews but when I looked on their her store had very bad reviews and people was saying she a scammer im trying get back my money first time buying wig that’s not what it look likes
GetHuman2595353 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman2595353 fixed the problem
We are waiting for GetHuman2595353 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2595353 fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman2595353
Mar 26th, 2019 - a mon ago
I have an issue with Mercari too
Not resolved
Seen by 2 customers so far
Similar issue to 7545 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2595353 started working on this issue
Mar 26th 10:33am