My name is Danny Crabtree and I purchased a gaming pc on the mercari app on march **. A...

GetHuman2470484's customer service issue with Mercari from March 2019

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The issue in GetHuman2470484's own words
My name is Danny Crabtree and I purchased a gaming pc on the mercari app on march **. After I bought it, the seller cancelled the sale and asked me if I could pay a little more for shipping. I said that's fine and made the purchase again. After I had done this, I realized that he changed the description and said that the pc doesn't work. When I made the purchase the first time, it did not say this in the description. I have proof of this because I took a screenshot of the description with my phone before I bought it. I requested for this to be cancelled but heard nothing back. Then I got an email saying that the item has shipped. I do not want this item because I feel like the seller was dishonest and pulled a fast one on me to get me to buy his bad product. I think I should be refunded my money. The item ID is m***********. The seller is CustomSkinzz.
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Mercari

Customer service issue
Reported by GetHuman2470484
Mar 13th, 2019 - 5 mons ago
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GetHuman2470484 started working on this issue
Mar 13th 1:24pm