Mercari wants me to rate my seller but I don't have my package yet

GetHuman-kimberfo's customer service issue with Mercari from February 2019

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The issue in GetHuman-kimberfo's own words
The problem: Mercari wants me to rate my seller but I don't have my package yet
GetHuman-kimberfo did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-kimberfo
Feb 28th, 2019 - 7 mons ago
I have an issue with Mercari too
Not resolved
Seen by 5 customers so far
Similar issue to 6489 others
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Timeline
GetHuman-kimberfo started working on this issue
Feb 28th 5:59pm