I purchased rings thru Mercari but those won’t fit to me and those were not as describe...

GetHuman-poojami's customer service issue with Mercari from February 2019

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The issue in GetHuman-poojami's own words
I purchased rings thru Mercari but those won’t fit to me and those were not as described size and one of them are broken(missing three stones*diamonds)I am trying to contact the seller and the Mercari team since * days but no one is there to hear my complaint and it is really disappointed and I just wanted the Mercari team to get my money back and send me a return label so that I can return the items as is...please help me ASAP...thanks Pooja
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Mercari

Customer service issue
Reported by GetHuman-poojami
Feb 27th, 2019 - 3 mons ago
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GetHuman-poojami started working on this issue
Feb 27th 6:26pm