I am trying to list items for sale in the app and it says I have to verify my phone num...
GetHuman2033247's customer service issue with Mercari from January 2019
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The issue in GetHuman2033247's own words
I am trying to list items for sale in the app and it says I have to verify my phone number first. I go to settings and phone verification, enter my number and click next. Next turns purple but it wont do anything else. I have already contacted the help center through the app and received a response to "sit back and relax. We'll be in touch shortly". It's been over ** hrs since i got another message that said its being passed on to another member of the team that was supposed to get back to me.
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