There was apparently a problem with my delivery due to an address problem on the buyers...

GetHuman-stanekjo's customer service issue with Mercari from January 2019

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The issue in GetHuman-stanekjo's own words
There was apparently a problem with my delivery due to an address problem on the buyers side. All that was done to correct the problem was to let me know there was this issue. Not how MERCARI was going to fix the problem. This is the buyers fault. I do NOT want my item back I want my money. This packages went out a LONG time ago and buyer is not responding which make me believe something nefarious is going on. I demand a response from MERCARI on how this situation is going to be handled. I know this package made it to the last FedEx destination and now I hear there is a problem? Very sketchy.
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Mercari

Customer service issue
Reported by GetHuman-stanekjo
Jan 14th, 2019 - 9 mons ago
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GetHuman-stanekjo started working on this issue
Jan 14th 11:24pm