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The issue in GetHuman1962799's own words
Hello , i recently purchased an item off Mercari and spoke to someone regarding the fact that my package tracking information said delivered but i did not receive it at all , A customer service rep then told me if i didn’t get the item by ******** to contact them back but now my order says complete and yet i have not received anything , i am very upset with this matter that it is now ******** and i still haven’t been contacted back or refunded.
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