I purchased a hat in Dec ****. Charge was $**.** posted on **-**-**. Bank description...

GetHuman-pwheel's customer service issue with Mercari from January 2019

1 view
4317 similar
0 following
Help with my Mercari issue
First: share to improve GetHuman-pwheel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pwheel's next move: talk to Mercari when they open.
Mercari's call center is closed now. We will send GetHuman-pwheel a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-pwheel may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman-pwheel's own words
I purchased a hat in Dec ****. Charge was $**.** posted on **-**-**. Bank description calls it "recurring card purchase". NO...it was a one time purchase only. Please confirm that there will be no more charges. Thanks.
GetHuman-pwheel did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-pwheel fixed the problem
We are waiting for GetHuman-pwheel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pwheel fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pwheel
Jan 3rd, 2019 - 6 mons ago
I have an issue with Mercari too
Not resolved
Seen by 1 customer so far
Similar issue to 4317 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-pwheel started working on this issue
Jan 3rd 10:04pm