When I try to sign into my computer with mercari it states invalid format. I was wond...

GetHuman-russianv's customer service issue with Mercari from January 2019

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The issue in GetHuman-russianv's own words
When I try to sign into my computer with mercari it states invalid format. I was wondering if you guys could fix it.
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Mercari

Customer service issue
Reported by GetHuman-russianv
Jan 3rd, 2019 - 3 mons ago
I have an issue with Mercari too
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Seen by 6 customers so far
Similar issue to 4310 others
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Timeline
GetHuman-russianv started working on this issue
Jan 3rd 8:31pm