I ordered a Cleveland browns hat and the sizing was incorrect. I would like to return i...

GetHuman-billhelb's customer service issue with Mercari from December 2018

5 views
 | 
4071 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman-billhelb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-billhelb's next move: call Mercari.
The best way to get your problem resolved is to tap the button below to start calling Mercari. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-billhelb's own words
I ordered a Cleveland browns hat and the sizing was incorrect. I would like to return it and be refunded
GetHuman-billhelb did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-billhelb fixed the problem
We are waiting for GetHuman-billhelb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-billhelb fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman-billhelb
Dec 28th, 2018 - 6 mons ago
I have an issue with Mercari too
Not resolved
Seen by 5 customers so far
Similar issue to 4071 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman-billhelb started working on this issue
Dec 28th, 2018 8:40pm