I ordered a purse on Mercari that said it was like new, I received it with damage that...
GetHuman-m_starr's customer service issue with Mercari from December 2018
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The issue in GetHuman-m_starr's own words
I ordered a purse on Mercari that said it was like new, I received it with damage that makes it unusable. I requested a return and took photographs of the damage in the item and immediately it says that my item is ineligible for return… I do not understand.
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