Transaction Details**Case number: PP-D-*********Seller's name: Mercari*Transaction date...

GetHuman1834189's customer service issue with Mercari from December 2018

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The issue in GetHuman1834189's own words
Transaction Details**Case number: PP-D-*********Seller's name: Mercari*Transaction date: December *, *****Transaction amount: $**.** USD*Your transaction ID: *W******GU********The description of the batteries I ordered said they would work with my Black and Decker Scrub Buster. They do not, so I would like to return them. *The reason I contacted PayPal about the situation is because every time I followed the Help Center the page kept saying the page was not available. I then call the number and after wait for a representative to answer I was told that I have exceeded the recommended wait time and I should call back at another time. I called back * times and received the response, and then I was hung up on.*Because I only had one more day before I couldn't return the items I contacted PayPal to get the request on the record.*I would the information on how I return the batteries.*Thank you for your time and assistance.*Sincerely, *Mary Evans

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Mercari

Customer service issue
Reported by GetHuman1834189
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 42 customers so far
Similar issue to 3949 others
0 customers following this

Timeline

GetHuman1834189 started working on this issue
Dec 26th, 2018 7:53pm

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