I’ve been trying to get a hold of someone about my return but seems like Mercari is lac...

GetHuman-missthuy's customer service issue with Mercari from December 2018

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The issue in GetHuman-missthuy's own words
I’ve been trying to get a hold of someone about my return but seems like Mercari is lacking customer service now. And I use to like Mercari alot. Sold and bought alot of stuff. My item id is m***********. I received a message from you guys telling me you needed more information from me and to respond in help center but when i click on help center there’s no option for me to respond and it will expire soon! Please help!
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Mercari

Customer service issue
Reported by GetHuman-missthuy
Dec 7th, 2018 - 6 mons ago
I have an issue with Mercari too
Not resolved
Seen by 7 customers so far
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Timeline
GetHuman-missthuy started working on this issue
Dec 7th, 2018 5:35pm