want seller to get her money. close purchase account. unable to sign in to complete transaction.

GetHuman-weexplo's customer service issue with Mercari from December 2018

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The issue in GetHuman-weexplo's own words
The mercari website will not let me sign in. Says this page is unavaIlable. I HAVE TRIED FOR * DAYS. I received my order and want to rate it. Cant get in. My order * is M***********. I WANT TO GIVE IT A HIGH RATING...USPS PRIORITY BOX WAS DENTED IN ON ONE FULL SIDE BUT IT WAS PACKED PERFECTLY AND MY OIL WARMER DID NOT GET DAMAGED AND I LOVE IT!!!!! WHAT CAN I DO?
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Customer service issue
Reported by GetHuman-weexplo
Dec 6th, 2018 - 6 mons ago
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Not resolved
Seen by 5 customers so far
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GetHuman-weexplo started working on this issue
Dec 6th, 2018 7:50pm
GetHuman-weexplo shared this issue with others over email
Dec 6th, 2018 8:05pm