For * days I've been trying to cancel order m***********. I called and no one is availa...
GetHuman1704329's customer service issue with Mercari from December 2018
Help with my Mercari issue
GetHuman1704329's next move: talk to Mercari again when they open.
Mercari's call center is closed now. We will send GetHuman1704329 a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman1704329's own words
For * days I've been trying to cancel order m***********. I called and no one is available. I used the cancel order instructions, not there for on line purchases. Delete account, "tap" not a function on line. Due to your faulty instructions for on line purchase cancelation, delete account, the $*.** charge will not be paid as you sent it as a REOCCURRING PAYMENT!!!!!!!!. Credit card is now cancelled.. Send form to delete account as a email attachment please.
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