Mercari robbed me & deceived me! *I can't get in touch with them & I spoke to FEDEX & t...

GetHuman-cmoroney's customer service issue with Mercari from November 2018

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The issue in GetHuman-cmoroney's own words
Mercari robbed me & deceived me! *I can't get in touch with them & I spoke to FEDEX & they can't*won't reimburse me for their OUTRAGEOUS shipping charges! Mercari's shipping label DOWNLOADED on my ANDROID cell phone but I didn't know that my cell phone IS NOT ABLE TO PRINT OUT THE SHIPPING LABEL OR FORWARD IT TO FEDEX! So instead of paying circa $*.** for the shipping fee as stated on my customer's receipt, I had to HANDWRITE a new shipping label & PAY FEDEX $**.** to ship the merchandise to my customer! For a $**.** item that I charged, I went into the red for $**.**! I MADE NO MONEY!
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Customer service issue
Reported by GetHuman-cmoroney
Nov 29th, 2018 - 9 mons ago
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Seen by 6 customers so far
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GetHuman-cmoroney started working on this issue
Nov 29th, 2018 6:35pm