A $*** laptop was purchased from me and has been delivered to the buyer as of yesterday...

GetHuman-adamking's customer service issue with Mercari from November 2018

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The issue in GetHuman-adamking's own words
A $*** laptop was purchased from me and has been delivered to the buyer as of yesterday. This morning when I tried to click on the button to rate the buyer, a screen popped up reading, "ERROR Item not found". Whenever I click on the item to view its status, the same pop-up comes up. It is as if the laptop has never existed or been sold. Please contact IMMEDIATELY. If * more days pass, the buyer will receive his item and I will not receive my funds. **Thank you.
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Mercari

Customer service issue
Reported by GetHuman-adamking
Nov 29th, 2018 - 9 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-adamking started working on this issue
Nov 29th, 2018 11:38am