I requested a refund for item ID m***********. However I didn't think it worked since i...

GetHuman-dianahor's customer service issue with Mercari from December 2018

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The issue in GetHuman-dianahor's own words
I requested a refund for item ID m***********. However I didn't think it worked since it never did anything after I completed it. I tried a couple more times and still didn't think it worked. Therefore, I sent * emails to where I had sent them before and still no response so I sent * more email to where someone else had results and still no response. I also tried calling several tiles with no results. Today I received a message that the payment was released. If you would take the time to see my emails, I think you would agree with me that I should get a refund. I am hoping for a response from this email.
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Mercari

Customer service issue
Reported by GetHuman-dianahor
Dec 5th, 2018 - 2 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-dianahor started working on this issue
Dec 5th, 2018 10:50pm