I ordered an item * days ago. Never heard from the seller. Mpina. When I cancelled th...

GetHuman1233778's customer service issue with Mercari from November 2018

2576 similar
0 following
Help with my Mercari issue
First: share to improve GetHuman1233778's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1233778's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1233778 will want to follow the link below to head to their help center. We will check on GetHuman1233778 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1233778 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman1233778's own words
I ordered an item * days ago. Never heard from the seller. Mpina. When I cancelled the transaction yesterday because I had bought a replacement item, she did not bother to apologize or contact me. Merely shipped out the item. I bought bears from Taylor*s closet. Same story. No communication and today she cancelled after I ordered * days ago. Poor and unprofessional sellers. Some very nice sellers too. I won't be using your services again. Kindly contact Mpina your seller. I do not want her item. Thank you. Lynette Rossouw
GetHuman1233778 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman1233778 fixed the problem
We are waiting for GetHuman1233778 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1233778 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1233778
Nov 27th, 2018 - 9 mons ago
I have an issue with Mercari too
Not resolved
Seen by 2 customers so far
Similar issue to 2576 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1233778 started working on this issue
Nov 27th, 2018 7:35pm