I live in California And unfortunately my house and belongings got burnt down in a fire...

GetHuman-numbersd's customer service issue with Mercari from November 2018

1 view
 | 
2529 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman-numbersd's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-numbersd's next move: go to the Mercari help center.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-numbersd will want to follow the link below to head to their help center. We will check on GetHuman-numbersd later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-numbersd may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman-numbersd's own words
I live in California And unfortunately my house and belongings got burnt down in a fire and didn’t wanna get penalized for canceling all the current sales that I have opened so I was trying to see if Mercari can do so on my behalf because I don’t wanna get suspended on the account of this natural disaster and I already put all my items deactivated so if the open sales could be handled that would be greatly appreciated my username is YungAG** and email is below thank you
GetHuman-numbersd did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-numbersd fixed the problem
We are waiting for GetHuman-numbersd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-numbersd fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman-numbersd
Nov 26th, 2018 - 10 mons ago
I have an issue with Mercari too
Not resolved
Seen by 1 customer so far
Similar issue to 2529 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-numbersd started working on this issue
Nov 26th, 2018 8:04pm