I ordered "Learning Journey Techno Gear * Pack". The order was confirmed and I was tol...
GetHuman1617303's customer service issue with Mercari from November 2018
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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman1617303's own words
I ordered "Learning Journey Techno Gear * Pack". The order was confirmed and I was told it would arrive Nov. **. It wasn't here but I thought it was because of Thanksgiving. This morning I was informed my account received a credit because it was returned and I don't know why. I really wanted that item for my great- grandchildren. I would like another one sent and we can make arrangements for payment. Please let me know what happened and when I should receive another one.
GetHuman1617303 did not yet indicate what Mercari should do to make this right.
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