I made a purchase on your site on ********** I paid on the button that said “pay with P...

GetHuman1477734's customer service issue with Mercari from November 2018

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The issue in GetHuman1477734's own words
I made a purchase on your site on ********** I paid on the button that said “pay with PayPal”. I sent it through and the money was instantly taken from my checking account. However the problem rises because when I go to my PayPal account nothing is showing up as any transaction ever taking place. Package is now scheduled for delivery today and this transaction still is not showing up on my PayPal account. I am really concerned because if I have a problem with this PayPal is not going to recognize that it is one of their transactions. All I know is that I used a PayPal button but it is not apparently connected with PayPal. What am I supposed to do? PayPal knows nothing of this transaction because of your system. Please advise what I need to do to get this on PayPal. Thx

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Mercari

Customer service issue
Reported by GetHuman1477734
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1932 others
0 customers following this

Timeline

GetHuman1477734 started working on this issue
Nov 5th, 2018 8:47pm