I made a purchase on your site on ********** I paid on the button that said “pay with P...

GetHuman1477734's customer service issue with Mercari from November 2018

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Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1477734 will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1477734 can let us know if they help or not.
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The issue in GetHuman1477734's own words
I made a purchase on your site on ********** I paid on the button that said “pay with PayPal”. I sent it through and the money was instantly taken from my checking account. However the problem rises because when I go to my PayPal account nothing is showing up as any transaction ever taking place. Package is now scheduled for delivery today and this transaction still is not showing up on my PayPal account. I am really concerned because if I have a problem with this PayPal is not going to recognize that it is one of their transactions. All I know is that I used a PayPal button but it is not apparently connected with PayPal. What am I supposed to do? PayPal knows nothing of this transaction because of your system. Please advise what I need to do to get this on PayPal. Thx

GetHuman1477734 did not yet indicate what Mercari should do to make this right.

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Customer service issue
Reported by GetHuman1477734
Nov 5th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1932 others
0 customers following this


GetHuman1477734 started working on this issue
Nov 5th, 2018 8:47pm