I sold sunglasses October **th to Quintroy Harrell. Item number m***********. Mailing a...

GetHuman1476801's customer service issue with Mercari from November 2018

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The issue in GetHuman1476801's own words
I sold sunglasses October **th to Quintroy Harrell. Item number m***********. Mailing address **** Camelot Lane Lynwood Il *****. After received I never got a rating, Quintroy requested a return Mercado approved the return. It’s been * days since return has been approved and I have not received my item. Normally mercari automatically assigns a rating and refunds me for my item when buyer has not shipped after a week. Please help me!
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Mercari

Customer service issue
Reported by GetHuman1476801
Nov 3rd, 2018 - a mon ago
I have an issue with Mercari too
Not resolved
Seen by 1 customer so far
Similar issue to 1883 others
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Timeline
GetHuman1476801 started working on this issue
Nov 3rd 12:22pm