Purchased a pair of Size ** Black Ugg Bailey Bow Boots on ********. Although the item d...

GetHuman-asolarin's customer service issue with Mercari from November 2018

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The issue in GetHuman-asolarin's own words
Purchased a pair of Size ** Black Ugg Bailey Bow Boots on ********. Although the item did not arrive as describe (there were obvious water spots on the suede, which I contacted seller about, I went ahead and approved the purchase to avoid the hassle of returning. However, the weather was finally cool enough to wear the boots today, and I realize that one boot is a size ** and the other is a size *. This is UNACCEPTABLE. Perhaps there was an oversight from the seller, who I'm now unable to contact directly. I'd be happy to speak with someone about this to try to work this out, or return the boots, but I'm not going to keep two different sized boots.
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Mercari

Customer service issue
Reported by GetHuman-asolarin
Nov 1st, 2018 - a mon ago
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GetHuman-asolarin started working on this issue
Nov 1st 6:42pm