I contacted Mercari on my acct saying unable to purchase because I was told Mercari not...

GetHuman1460312's customer service issue with Mercari from October 2018

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Help with my Mercari issue
GetHuman1460312's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1460312 will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1460312 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Mercari has better answers for you: Mercari Help Center
Before contacting them, items GetHuman1460312 may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman1460312's own words
I contacted Mercari on my acct saying unable to purchase because I was told Mercari not in my region. Mercari told me to open new acct, did, now I can't get into Mercari for my previous purchases, etc. Want Mercari to take action, now.
GetHuman1460312 did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman1460312
Oct 31st, 2018 - a yr ago
I have an issue with Mercari too
Not resolved
Seen by 24 customers so far
Similar issue to 1825 others
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Timeline
GetHuman1460312 started working on this issue
Oct 31st, 2018 9:12pm
GetHuman1460312 shared this issue with friends on Facebook
Oct 31st, 2018 9:12pm