I bought a Gucci at Mercari , when i got that bag i realize that bag is fake and the se...

GetHuman-nanivyng's customer service issue with Mercari from October 2018

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I bought a Gucci at Mercari , when i got that bag i realize that bag is fake and the seller didnt about that too . He tried to gelp ne to report and sent me back my money but it doesn’t work . And same thing to me too . But Merica said dont submit the rate but before i read the protection buyers. I did rate him the poor on . Please help me . The price i paid for tge fake bag like a new one . I alway think Mercari checked the bag before sent to customer . Please i need your help
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Mercari

Customer service issue
Reported by GetHuman-nanivyng
Oct 31st, 2018 - 8 mons ago
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GetHuman-nanivyng started working on this issue
Oct 31st, 2018 1:06pm
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Oct 31st, 2018 1:06pm
GetHuman-nanivyng indicated the issue is not fixed yet.
Nov 2nd, 2018 6:35pm