I want to return this Kate Spade wallet. It is way to small, I was expecting a normal...

GetHuman-rruhnke's customer service issue with Mercari from October 2018

Help with my Mercari issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-rruhnke's own words
I want to return this Kate Spade wallet. It is way to small, I was expecting a normal “wallet” how do I return this and get my money back?
GetHuman-rruhnke did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-rruhnke
Oct 12th, 2018 - 2 mons ago
I have an issue with Mercari too
Fixed
Seen by 4 customers so far
Similar issue to 1338 others
0 customers following this
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Timeline
GetHuman-rruhnke started working on this issue
Oct 12th 9:22pm
GetHuman-rruhnke indicated the issue is not fixed yet.
Oct 14th 1:27pm
GetHuman-rruhnke indicated the issue is not fixed yet.
Oct 14th 4:14pm