I just received my order and I you send me two bottlesof Oxi Clean laundry detergent...

GetHuman1319872's customer service issue with Mercari from October 2018

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The issue in GetHuman1319872's own words
I just received my order and I you send me two bottlesof Oxi Clean laundry detergent. I ordered two bottles of free and clear. I got a bottle of "spring free". I am allergic and cannot use the scented product. How do I return the wrong bottle and get the correct bottle? If I do not hear from you I will be contacting my card issuer and the Better Business Bureau.*You make it very difficult to contact customer service.
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Mercari

Customer service issue
Reported by GetHuman1319872
Oct 11th, 2018 - a mon ago
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Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1319872 started working on this issue
Oct 11th 4:47pm