im not getting the email that lets me reset my password. why? now i cant login from any...

GetHuman-vgabby's customer service issue with Mercari from September 2018

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The issue in GetHuman-vgabby's own words
im not getting the email that lets me reset my password. why? now i cant login from anywhere and its saying my emial is invalid?????
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Mercari

Customer service issue
Reported by GetHuman-vgabby
Sep 28th, 2018 - 2 mons ago
I have an issue with Mercari too
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Seen by 2 customers so far
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GetHuman-vgabby started working on this issue
Sep 28th 2:46am