I sold a Tria hair removal Laser *X (new) original box not used. Got message on...

GetHuman-llummel's customer service issue with Mercari from September 2018

Help with my Mercari issue
The issue in GetHuman-llummel's own words
Get my money owed me ... I sold a Tria hair removal Laser *X (new) original box not used. Got message on ******* that buyer wanted a refund. I would hear back from Mercari in *-* business days. As of today ******* I have not heard a word. This item was exactly as described, and I would appreciate payment. Can you please help with this matter. *Thank you
Mercari is not following up on this issue
I would like the money owed me for this product
I have been on this site a little over a month, sold a few products (* more mailed yesterday, * going out today) great feedback. Purchased * item great feedback and purchased yesterday. I am honest, and would not sell anything I wouldn't purchase myself.
do not know how
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Mercari

Tria Hair Removal Laser *X
Customer service issue
Reported by GetHuman-llummel
Sep 25th, 2018 - 2 mons ago
I have an issue with Mercari too
Fixed
Seen by 7 customers so far
Similar issue to 1190 others
0 customers following this
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Timeline
GetHuman-llummel started working on this issue
Sep 25th 2:31pm
GetHuman-llummel indicated the issue is not fixed yet.
Sep 25th 2:35pm