could someone please help me with my order. I placed an order on Mercari on August...

GetHuman1043087's customer service issue with Mercari from August 2018

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Help with my Mercari issue
GetHuman1043087's next move: find and follow the right step-by-step guide.
Mercari doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1043087 will need to dig through the advice provided by Mercari, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1043087 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Mercari has better answers for you: Mercari Help Center
The issue in GetHuman1043087's own words
could someone please help me with my order. I placed an order on Mercari on August **, **** for a Scentsy warmer and it is now August ** **** and no Scentsy order.. The money was taken out of my account so why don't I have my order!!! I want this taken care of as soon as possible.. I think it should have been delivered by now! Thank You!
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Mercari

Customer service issue
Reported by GetHuman1043087
Aug 27th, 2018 - a yr ago
I have an issue with Mercari too
Fixed
Seen by 11 customers so far
Similar issue to 950 others
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Timeline
GetHuman1043087 started working on this issue
Aug 27th, 2018 7:08pm
GetHuman1043087 indicated the issue is not fixed yet.
Aug 29th, 2018 2:40am
GetHuman1043087 indicated the issue is not fixed yet.
Aug 29th, 2018 2:41am