I shipped * packages to customers on Mercari. I paid for the shipping at the post offic...

GetHuman-timothmi's customer service issue with Mercari from August 2018

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The issue in GetHuman-timothmi's own words
I shipped * packages to customers on Mercari. I paid for the shipping at the post office. When checking my payment for the sales, I noticed I was charged for shipping by Mercari (in addition to what I paid at the post office). In one instance, this overcharge by Mercari makes it so I actually lost money in shipping the product at that price!**I have all the necessary receipts from the post office and tracking numbers. **I would like a refund for the overcharged shipping for these packages.
GetHuman-timothmi did not yet indicate what Mercari should do to make this right.
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Mercari

Customer service issue
Reported by GetHuman-timothmi
Aug 25th, 2018 - 4 mons ago
I have an issue with Mercari too
Not resolved
Seen by 9 customers so far
Similar issue to 928 others
1 customer following this
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Timeline
GetHuman-timothmi started working on this issue
Aug 25th 2:14am