Ordered Roger Maris baseball print in frame. It was mailed with glass in frame, and gla...

GetHuman-wamkuner's customer service issue with Mercari from August 2018

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The issue in GetHuman-wamkuner's own words
Ordered Roger Maris baseball print in frame. It was mailed with glass in frame, and glass was shattered when delivered. Photo is scratched.*I've never used Mercari and didn't uunderstand deadline. And I was still frustrated with status of item.*I think I paid **-**$*, but I've never used Mercado so didn't understand the process in reporting. I didn't even remember that I hadn't used ebay till I saw a Closed status from you.
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Mercari

Customer service issue
Reported by GetHuman-wamkuner
Aug 13th, 2018 - 7 mons ago
I have an issue with Mercari too
Fixed
Seen by 3 customers so far
Similar issue to 820 others
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GetHuman-wamkuner started working on this issue
Aug 13th, 2018 3:36am
GetHuman-wamkuner indicated the issue is not fixed yet.
Aug 14th, 2018 7:12pm