Item ID: m************ *Hello, I purchased two supreme items, one long sleeve and a jer...
GetHuman-fzenon's customer service issue with Mercari from August 2018
Help with my Mercari issue
First: share to improve GetHuman-fzenon's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-fzenon got the right customer help using our suggestion.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. You can always bring the item into the store too.
The issue in GetHuman-fzenon's own words
Item ID: m************ *Hello, I purchased two supreme items, one long sleeve and a jersey. When they arrived I was not home so I got my brother to check if I got my items. So then I rated the items.When I got home I checked the items and the jersey was not a authentic SUPREME. *I know that once you rate the seller I cannot get a refund. *But i rated the seller because he had good reviews from other supreme things he sold before*So I’m looking for a refund.*Thanks hope to hear from you guys soon!
GetHuman-fzenon did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-fzenon fixed the problem
We are waiting for GetHuman-fzenon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.