I ordered a textbook? Saxon Math *** and was charged for it over ten days ago on PayPal...

GetHuman969183's customer service issue with Mercari from August 2018

Help with my Mercari issue
The issue in GetHuman969183's own words
I ordered a textbook? Saxon Math *** and was charged for it over ten days ago on PayPal - no confirmation email from u guys no ****pping email NOTHING! but u sure charged me right away - I can’t log into my account either - I can’t reset my p***word even!*I can’t even log in now “safari can not open page - too many redirects “*I want my product or a refund asap but darn mercuri doe g even get back to me- is this a scam?*Mercuri keeps saying this issue is fixed it’s not!! *I do not trust that mercuri customer service will help me they haven’t responded at all since I asked six days ago!!!
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Mercari

Customer service issue
Reported by GetHuman969183
Aug 9th, 2018 - 7 mons ago
I have an issue with Mercari too
Fixed
Seen by 4 customers so far
Similar issue to 778 others
0 customers following this
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Timeline
GetHuman969183 started working on this issue
Aug 9th, 2018 1:03pm
GetHuman969183 indicated the issue is not fixed yet.
Aug 9th, 2018 1:03pm
GetHuman969183 shared this issue with friends on Facebook
Aug 9th, 2018 1:03pm
GetHuman969183 shared this issue with others over email
Aug 9th, 2018 1:03pm
GetHuman969183 indicated the issue is not fixed yet.
Aug 9th, 2018 1:04pm
GetHuman969183 indicated the issue is not fixed yet.
Aug 9th, 2018 1:04pm