Put in an order with Mercari (my first one!) for * Corningware Grab It Bowls for $** pl...

GetHuman966745's customer service issue with Mercari from August 2018

Help with my Mercari issue
The issue in GetHuman966745's own words
Put in an order with Mercari (my first one!) for * Corningware Grab It Bowls for $** plus $** shipping, but never received them. Supposed to be delivered July ** to August *th, but never received them and never received any notice from them!! I'm frustrated and feel that the company hasn't treated me well!!
GetHuman966745 did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman966745 fixed the problem
I emailed Mercari using their contact information and received a polite and helpful reply to my question*problem. I was very pleased with their checking the situation and giving me good advice!
Please help with my Mercari issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mercari customer problems.
How do you receive payment on Mercari?How do I get a refund from Mercari?
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman966745
Aug 8th, 2018 - a yr ago
I have an issue with Mercari too
Fixed
GetHuman966745 shared how to fix
Seen by 13 customers so far
Similar issue to 766 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address
Timeline
GetHuman966745 started working on this issue
Aug 8th, 2018 4:19pm
GetHuman966745 indicated the issue is not fixed yet.
Aug 8th, 2018 5:43pm
GetHuman966745 confirmed the issue is fixed. Hooray!
Aug 9th, 2018 3:17am